Return Policy

Thank you for shopping with us. To ensure a smooth return experience, we offer the following options:

1. Order Interception (Within 48 Hours)

• Request a return within 48 hours of placing your order.

• We will intercept the shipment before delivery.

• A 100% refund is issued immediately upon successful interception.

• Unavailable for delivered orders or requests made after 48 hours

2. Return to Warehouse

• Ship the item(s) to our warehouse at your own expense.

• After shipping, reply to this email(support@xoxoocoo.com) with the tracking number.

⚠️Do NOT use "freight collect" – such returns will be rejected 

Refunds processed within 24 hours after verifying the item’s condition